Customer Service Representative - Remoto

Are you a skilled Customer Service professional looking for a remote job? Look no further than LatHire — the largest marketplace for connecting LatAm talent with leading US companies.

What we offer:

• Earn $1,000 - $5,000/mo USD depending on seniority
• Choose a schedule that works best for you
• Communicate directly with the clients
• Apply once and be considered for multiple relevant positions
• No more hunting for jobs - we'll bring them straight to you!

Requirements:

• 2+ years of experience is preferred
• Fluent English is required

Our Customer Service roles typically include:

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation
• Passing customer feedback onto the product or sales team to improve the organisation’s offerings